Zero Data Retention (ZDR)
Customer media frames and audio inputs are processed ephemerally in RAM. No media is stored without client consent, and no customer data is used to train Google or AWS foundational models.
Customer Managed Keys (BYOK)
Full integration with AWS Key Management Service (KMS) and Google Cloud Cloud KMS. Media assets are encrypted at rest with dedicated customer-managed AES-256 keys.
VPC Air-Gap Isolation
Inference workloads run in isolated VPC Service Controls perimeters (GCP) and AWS PrivateLink subnets with zero direct public ingress to database or model layers.
Dual-Cloud Workload Isolation Specifications
Google Cloud Platform (GCP) Security Tier
- Vertex AI Ingestion: API requests route over private Google Cloud Interconnect to Gemini 2.5/3 Pro and Imagen 3 endpoints.
- Data Governance: Dedicated contractual exemption ensuring prompt transcripts and media frames are never cached for model training.
- Cloud Run Serverless: Microservices run within zero-trust gVisor sandboxed containers with non-root privileges.
- Identity & Access: Workload Identity Federation replaces long-lived service account keys with ephemeral short-lived tokens.
Amazon Web Services (AWS) Security Tier
- Amazon Bedrock Isolation: All Claude 3.5 Sonnet and Llama 3.3 invocations reside within tenant-isolated virtual private clouds.
- AWS Bedrock Guardrails: Pre-execution filtering redacting Personally Identifiable Information (PII) before model parsing.
- Lambda & ECS Fargate: Transcoding containers execute in read-only filesystems with ephemeral temporal scratch space.
- Amazon S3 Bucket Security: Enforced S3 Object Lock, Block Public Access enabled at root, with automated TLS 1.3 enforcement.
Compliance & Regulatory Alignment Matrix
| Compliance Standard | Scope & Architecture Control | Status |
|---|---|---|
| SOC 2 Type II | Trust Services Criteria for Security, Confidentiality & Availability across multi-cloud pipeline | Aligned (Continuous Monitoring) |
| ISO/IEC 27001:2022 | Information Security Management System (ISMS) controls across GCP, AWS, and Cloudflare | Infrastructure Certified |
| GDPR & CCPA | Articles 28/32 Data Processing Agreements, automated right-to-erasure and export endpoints | 100% Compliant |
| India DPDP Act 2023 | Digital Personal Data Protection Act compliance with localized Mumbai/Hyderabad cloud nodes | Compliant |
| PCI-DSS Level 1 | Payment credentials tokenized and processed via Stripe / Razorpay certified vaults | Certified via Gateway |
Responsible Disclosure & Security Team
We encourage security researchers and cloud partner auditors to report vulnerabilities responsibly.